Organizations need to change their functioning and way in which they conduct
their business and services. The reason behind these changes might be external
forces in economy, needs of customer or marketplace. These changes would affect
whole organization and it can be known from level of opposition of leadership
and employees.
For any organization, if change takes place then it’s essential for all
employees to understand three preliminary steps in the process. These three
steps are as under:
- What is needed to change?
- What needs to happen to make
it a reality?
- How can we make it happen?
The fact is, not every employee of the organization follows these principles
in same way. But, understanding these concepts has really helped many
organizations to successfully bring an effective change.
Why
individual opposes change?
- People are insecure about loss
of control by change
- Lots of insecurities are
being created due to change affecting the status quo
- People are used to working in
a particular laid down manner since long
- Change requires hard work
- There had been bad experience
in past due to change.
- Changes are forced upon
people without any valid explanations.
Reduce the conflict and build loyalty to
change
Reduce the resistance by providing obvious picture
of change. Change should be step by step, planned and estimated. Engage people
in this process and do inform them regularly. All you need to do is to reduce
disruption through efficient planning. Leadership at every level should express
people’s dedication to the change. Appreciate them for their involvement in
change process and also give award to earlier pioneers.
Key
to effective change
As a leader, one important thing is to study
present culture of the organization and to know where you are. It is also
necessary for a leader to identify employees who want change and those who are
not happy with change. Take example from existing model that has effectively
implemented change and also communicate with them regarding their experience
with change. Don’t completely change existing culture immediately, but take
advice from people about ways to implement the change and methods to solve the
problems while implementation. Vision may help you in change, but this is not
the only way.
Steps leading to successful
change
Find out, what is taking place in areas, where changes have
taken place by involving persons who will be in charge of results. Analyze the
conditions with the representatives. Make strategic planning that leads towards
success after change in organization. Continue activities with involvement of
employees that will help in solving problems and also in improvement of change
process. Finally measure, examine and estimate the change.
Involvement
of Critical Factors
Collaboration and good communication is essential and plays
important role in process. All processes, practices and functionalities give more
values to customer, goals and performance for achievement of goals. There
should be internal solutions. Horizontal, Vertical and multi directional
interaction must be carried out before change in organization.
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